Privacy statement

Who are we?

RvR Automotive, Celsiusstraat 32 C, 1704 RW Heerhugowaard, the Netherlands. Chamber of Commerce (KvK) 81147899. You can reach us at 06 18 43 39 18 or info@rvrautomotive.nl. RvR Automotive is responsible for processing the personal data described in this statement.

What data do we process?

• Contact form, appointments and questions: name, email address, phone number, your message and, if applicable, your registration number or the car you are interested in.
• Selling your car: in addition, the registration number, mileage, condition of the car, the photos you send and, if given, your postcode/town.
• Radio code: the radio’s serial number and, if given, your registration number.
• Car transport: collection and delivery address, preferred date and details about the vehicle.
• Purchase, repair or servicing: the data needed for the quote, invoice, transfer of registration and warranty.

Why do we use this data?

Only to handle your question or request, contact you, make an offer or quote, carry out the appointment or transport, and to meet legal obligations (such as the statutory retention period for tax records). We never sell your data and do not use it for advertising without your consent.

How long do we keep your data?

Messages and requests that do not lead to anything are deleted within 12 months at the latest. Data belonging to a purchase or repair, such as invoices, is kept for 7 years because of the statutory retention period.

Who do we share data with?

Only with parties needed to deliver our service, such as our hosting provider (storage of the website and messages) and, when a car is sold, the RDW (Netherlands Vehicle Authority) for the transfer of registration. Agreements have been made with these parties about protecting your data. We do not store data outside the European Union.

Cookies and statistics

This website does not place tracking or advertising cookies. We keep anonymous visitor statistics (number of visits per page) without cookies and without visitors being personally identifiable. Fonts and images are loaded from our own server. The WhatsApp button only opens WhatsApp when you click it; WhatsApp’s privacy policy applies from then on. Product images from our webshop are loaded from the webshop (Shopify).

Your rights

You have the right to access, correct or delete your data, and to object to its use. Just send us a message via WhatsApp, phone or email. We respond within four weeks. Do you have a complaint about how we handle your data? Please let us know; you can also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Security

The website uses a secure connection (https). Forms are protected against spam and abuse, and only RvR Automotive has access to the messages.

Last updated: November 2026